All references in this Policy to XPickup.com, “we”, “us”, “our” and like terms should be interpreted accordingly.
This Policy governs your personal information which is processed as part of your relationship with us and, its collection, which shall include legal and regulatory compliance, personnel, security and operations management. It is important to us that you understand your rights and choices in relation to personal data and how we handle your personal information.
Kindly read this Policy carefully before sharing information with us. By using this website, you are agreeing to the terms of this Policy, our use, sharing and disclosure of information.
This Policy applies to the activities undertaken by XPickup.com. You can locate the company name and company details at the bottom of each page on this website.
Children under the eighteen years of age are not eligible nor are they permitted to use our services and we do not knowingly collect personal information from children under the age of eighteen years. We ask that children do not submit information to us. It shall be the responsibility of any parent or guardian to ascertain that children under their guardianship do not misuse any computer or electronic device in order to try to gain access or in any way make use of our website or service. Furthermore we expect and require that each user or member of our website and service undertakes that he shall protect the log-in information from any children or minors.
Your personal information may be collected or accessed in a number of ways including:
We have the following lawful basis to process your personal information:
Provide You with Our Services: the legal basis for processing your personal information is the execution of service requested from us or the execution of any agreement which you have with us. Your personal information may be used to maintain your account and profile so you will be able to connect with other users on our platform.
Consent: In certain instances, we may ask for your consent or specific matters. When your consent is required for the collection, processing and disclosure of personal information, we will ensure that such consent is freely given. We may also ask you for your consent for us to periodically send you marketing material which we think may be suitable for you. Such marketing communications will only be sent to you if you have consented thereto through an ‘Opt-in’. You are hereby informed that, subject to legal or contractual restrictions, you may withdraw your consent to the processing of your personal information or to the receipt of any electronic marketing. Any communications with respect to such withdrawal or variation of consent shall be in writing and addressed at email@example.com
Legitimate Interests: We may process your personal information on the basis of our legitimate interests including, to provide you with our service, analysing users’ behaviour to improve our services and improve our content and for administration purposes.
In order to create your account, in our online ANONYMOUS registration form, we ask you to provide us with certain information such as your age and the type of relationship you are looking for. In addition, we collect address, credit card, and bank information only from those who wish to acquire premium member privileges. However, NONE of the personally identifiable information can be accessed or used by the public to identify a specific individual.
We may collect information obtained by others through our Website. We collect information which would have been provided to us by third party organisations. Such personal information may include contact details, demographic information and internet navigation details.
In the course of using our site, we automatically track certain information such as your IP addresses and email addresses. Many sites automatically collect this information. If you choose to post messages in our website, we will only display such information about you as you choose to reveal.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect such information into a file which is only accessed by authorized personnel. We may also collect other users' comments about you in our complaints department.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Primarily, we use your personal information to administer your account and to provide you with our services (including customer support, completing transactions and communications which we may send you from time to time in relation to our services) and connect you with other users, by showing your profile on our platform.
We internally use personally identifiable information of our users to improve our marketing efforts and our services, to statistically analyse site usage, to improve our content and product offerings as well as to customize our site's content and layout. We believe these uses allow us to improve our site and better tailor your online experience to meet your needs.
We may also use personally identifiable information about you to deliver information to you that, in some cases, are targeted to your interests, such as targeted banners and promotions.
We also send periodic informational updates to our members via email.
We may also use your personal information to comply with any legal requirements and assist law enforcements as may be required.
Your personal information is disclosed with other users through your public profile. Kindly note that once you share information publicly on the internet, we will have no control over as to how your information may be used by others.
We may further disclose your personal information with our employees, partners and any other third parties which may require such information in order to be able to assist us in handling the relationship which we have with you. When we share your personal information with such third parties, we make sure that such parties make use of this data in a manner which ensures safety and security to your personal data. We will not sell or rent your personal information to third parties for marketing purposes without your consent.
We further disclose information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we DO NOT disclose to these entities any information that could be used to personally identify you. Certain information, such as your password, credit card number, and bank account number, are not disclosed in aggregate at all.
In order to maintain a healthy community, we cooperate with all law enforcement inquiries and with all third parties to enforce their intellectual property or other rights.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. We use a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We DO NOT sell or rent any personally identifiable information about you to any third party without your permission.
You have the right to object, on grounds relating to your particular situation to processing of your personal data. We shall no longer process your personal data unless we have a compelling legitimate ground for the processing. You have the right to object at any time to the processing of personal data concerning you for direct marketing purposes. You may unsubscribe from receiving email notifications to your external mailbox, please use the link at the bottom of each email or go to your Profile and under Account details page manage your e-mail settings.
We recognise your right to restrict processing of personal data, in which case we will only keep them for the exercise or defence of complaints.
We will employ reasonable means to keep your personal information accurate, complete and up to date for its intended use, however you must immediately inform us, if and when, your personal information changes.
In so far as your personal information in concerned, you shall have the right to receive confirmation that your personal information is being processed and may request access to the said personal information. You may further request a copy of such information obtained by ourselves - such request may be made verbally or by electronic means. We will provide a copy of such in a commonly used electronic form.
Once you register, you will be able to review and change much of your personally identifiable information including:
Please promptly update your information if it changes by logging in to your account and following the screen prompts. We strongly urge you to periodically change your password to help reduce the risk of unauthorized access to your account information.
You have the following choices to modify or delete your profile information from our database:
You may not disclose your password to any third parties or share it with any third parties. If, despite the foregoing, you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.
Unless we are obliged by law to retain your personal information, you may ask to have your information concerning you to be erased and on such demand, we will take all the necessary measures in order to erase or anonymise all personal information concerning you without undue delay.
We will keep the personal data only for a period that is reasonably necessary for our legitimate purposes and as permitted by applicable law. However, we may retain in our files information, including credit card information, you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems, comply with Credit Card Merchant Banking and Association Agreements, enhance security, reduce fraud, comply with all applicable laws, and to enforce our Terms of Service Agreement. Upon your request, we will remove your credit card number and credit card expiration date from our main databases. To make this request, email us at firstname.lastname@example.org.
Where we allow contractors or third parties to process your personal information outside the European Economic Area, we will make sure that there are the proper safeguards in place so as to safeguard your personal information. We use standard contract clauses approved by the European Commission or other suitable safeguard to permit data transfers from the EEA to other countries.
You may not use other user's information for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to terminate those who misuse other user's information or who otherwise violate the Terms of Service.
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties on our system or other sites throughout the Internet, different rules may apply to their use or disclosure of the personal information you disclose to them. While we are working closely with our partners to ensure the highest privacy to you, we encourage you to ask questions before you disclose your personal information to others. We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.
Safeguarding the privacy of your personal data is of utmost importance to us and henceforth, all necessary technical and organisational measures will be taken in securing that your personal data is stored safely and all precautions will be carried out to ensure that no authorised or unlawful processing of personal data takes place. Kindly note that although we take all such necessary steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
You can unsubscribe at any time by clicking the 'unsubscribe' link at the bottom of our mails. When clicking the unsubscribe link, you will be instantly removed from all the mailing lists of Service Development. You can also choose to opt-out through the email preference centre of your profile by clicking on 'Settings' when logged in
Please note that this policy may change from time to time. All updates will be published on the Website and, if the changes are significant, the changes will be posted on the Website and on this page thirty days prior to taking effect. We encourage you to refer to this policy periodically.
If you have any concerns with regards to our privacy methods and processes, you have the right to contact us by telephone, in writing or by e-mail to make a complaint at email@example.com Your concerns will be dealt within the shortest time possible.